Designing bots that handle unstructured data by leveraging Natural Language Understanding (NLU) and Natural Language Processing (NLP) technologies, opens new opportunities. Bots can make unstructured data usable and human-to-human conversations actionable. By using NLU/NLP technology, bots have the power to leverage these conversations to increase efficiency without losing the personal element of our day-to-day jobs.
During this session we will:
- Cover the benefits of utilising NLU and NLP technologies
- Showcase how you can leverage NLU/NLP to build a Symphony Bot
- Provide a step-by-step demo on how NLP can be useful in chatbot implementations